Privacy Policy

Return & Refund Policy

Physical Goods

I received the wrong / broken / damaged item in my order. What do I do?

Please contact us : info@the-horse-center.com

And give as many informations and details about your Order as possible.

Your Item is broken/ damaged?
Please contact us: info@the-horse-center.com

Send as a good quality picture of the item and describe your problem as detailed as possible.

Can I exchange my item?

We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time.

The Horse Center Academy - Online Membership

Membership Account Cancellation Policy

To cancel your membership, you must log into your account and follow the cancellation instructions found in the Support Center page found in the main menu. For your security and to ensure proper processing, we do not accept cancellations via email or support messages.

Membership Refund Policy

REFUNDS: will be given if there is a mistake made on THCA’s behalf. If you have forgotten to unsubscribe in a timely manner, created a second account accidentally, or made another mistake that had nothing to do with our system/processes, there will be no refund for the period you have been charged for. There are no refunds for Yearly Subscriptions.

Once your membership is cancelled, you will lose access to the membership and training videos at the time of cancellation and you will not be charged for any future billing periods.

We fashioned this refund policy after a gym membership or COSTCO refund type policy, if you don’t use it, you still pay until you cancel. You will have access and will continue to get billed until you log in to your account at www.horsecenteracademy.com and complete the cancellation process found in the Account Services Page.

HOME ABOUT CONTACT RETURNS | REFUNDS PRIVACY POLICY TERMS OF USE